Done-for-you engagement
Account Usage Report
A structured written report that shows how named B2B accounts actually use your application—feature reach, dormant seats, and activity patterns your commercial team can act on.
Who it is for
Account managers, customer success leads, and commercial directors who need a clear picture of how client organisations use their application.
Result
A board-ready usage report with narrative findings, account heatmaps, and recommended next conversations with each account.
Included
- Scoping call to agree account list, time window, and definitions of active use
- Ingestion of export files or read-only analytics extracts you provide
- Feature adoption and seat utilisation tables by account
- Narrative section on dormant, healthy, and expansion-ready accounts
- One 60-minute briefing with your account or CS team
- Editable PDF and spreadsheet annex
Outside this engagement
- Building or hosting an analytics product inside your application
- Live dashboard access or ongoing product engineering
- Legal advice on customer contracts
How the work unfolds
- Confirm accounts, metrics, and data hand-off method
- Clean and reconcile usage extracts against your account list
- Draft findings and share for factual review
- Deliver final report and run the briefing
Ready to scope account usage report?
Share your account count and reporting window. We reply within two working days.
Request a report estimate